Questions we're asked
What guests want to know before booking a forest lodge
What is included in the lodge when we arrive?
Every lodge is self-catering and comes with bed linen, towels, a fully equipped kitchen, a log burner with a starter pack of logs, and Wi-Fi. Some lodges also have a hot tub and a private deck.
Can we bring our dog with us?
A number of our lodges are dog-friendly, with a maximum of two well-behaved dogs. There is a small charge per dog per stay, and we ask that dogs are not left alone in the lodge.
What are the check-in and check-out times?
Check-in is from 4pm on your arrival day, and check-out is by 10am on your departure day. If you need to arrive later, please let us know in advance so we can make arrangements.
Is there parking at the lodge?
Yes, each lodge has its own private parking space directly outside, with additional parking available near the reception area for visitors. The car park is well lit and monitored overnight.
Do you allow group bookings or celebrations?
We welcome small groups and special occasions, but we do not accept hen or stag parties. If you are booking multiple lodges, please contact us directly so we can check availability and allocate lodges close together.
What is your cancellation policy?
If you cancel more than 28 days before arrival, you receive a full refund minus a small administration fee. Within 28 days, the deposit is non-refundable, but we will try to move your dates if you notify us promptly.